By using our website, engaging services, or interacting with Adira Concierge Inc. (“the Company,” “we,” “us,” or “our”), you (“Client,” “you,” or “your”) agree to the following legally binding Terms & Conditions (“Terms”). These Terms govern all services, communications, and transactions with Adira Concierge Inc., regardless of how initiated or fulfilled.

Adira Concierge Inc. provides concierge, executive lifestyle, and travel management services to authorized clients. To facilitate secure payments and operational compliance, invoices may be issued through affiliated group entities. However, all service obligations and performance rest exclusively with Adira Concierge Inc.

All payments must be submitted through PCI DSS-compliant, secure third-party systems. Adira Concierge Inc. does not store, transmit, or process payment card data internally, and never requests sensitive cardholder data outside of secure invoice links or authenticated payment portals.

Certification: As of July 31, 2025, Adira Concierge Inc. is fully PCI DSS 4.0.1 compliant.
Invoices may be processed via an affiliate or partner entity for technical, legal, or operational reasons. In such cases, the full value and responsibility for services remain solely with Adira Concierge Inc.

Manual or over-the-phone card payments are not accepted unless expressly authorized in writing by company management.

Adira Concierge Inc. is committed to strict compliance with all applicable data protection laws.
• We never store or record credit card data in any company system, physical or electronic.
• Personal data is processed solely for facilitating services and billing, in accordance with our Privacy Policy.
• Our platforms employ encryption and industry-standard safeguards for all Client Personal Data.

All confirmed services are final and non-refundable except:
• Where expressly stated otherwise in your individual written service agreement, or
• If required by applicable law.

Any request for cancellation, refund, or schedule change must be submitted in writing to the Company within 7 business days of invoice or change notice. We reserve sole discretion to accept, deny, or partially grant such requests.

To the maximum extent permitted by law:
• Adira Concierge Inc.’s entire liability for direct damages, under any legal theory, is limited to the amount paid for services NOT provided.
• The Company shall have no liability for indirect, incidental, special, or consequential damages, including vendor default, payment processor errors, delays, force majeure events, or errors caused by client actions or third parties outside our control.

You agree to indemnify, defend, and hold harmless Adira Concierge Inc., its affiliates, officers, employees, and agents against any and all losses, damages, claims, or expenses (including reasonable legal fees) arising from your breach of these Terms, misuse of services, or violation of law.

These Terms & Conditions will be governed by and construed under the laws of the State of Insert State, without regard to conflict of law principles.
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Any dispute arising under these Terms will be resolved:
• First, by good-faith negotiation between the parties,
• If unresolved, by binding arbitration in Insert County/State, or, if required, in a court of competent jurisdiction there.

We may amend these Terms at any time. Continued use of our services after any such update constitutes acceptance of revised terms. If any provision is deemed unenforceable, the remaining provisions remain in effect.

For compliance questions, account requests, or legal notices, contact:
 Legal@andiragroup.global