Privacy Policy

Andira Group Inc. (“we”, “us”, “our”, or “the Company”) is committed to protecting your privacy and managing personal data responsibly.
This unified Privacy Policy covers all services and users of the AndiraGroup.global website, as well as affiliated brands and entities operating under our group structure—including Adira Concierge Inc. and Adira Lifestyle Inc.

This policy applies to:
• Adira Concierge Inc. (EIN: xx-xxx1329)
• Adira Lifestyle Inc. (EIN: xx-xxx5629)
• Andira Group Inc. (EIN: xx-xxx9611)

This policy applies to:
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• All users and visitors of AndiraGroup.global
• Clients and service partners of Andira Group Inc.
• All business and consumer services provided under the brands Adira Concierge Inc. and Adira Lifestyle Inc.
• Any entity or brand announced as a group affiliate in the future (unless a separate privacy policy is enacted and referenced)

Depending on how you use our services, we may collect:
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• Contact Information: Name, email address, phone number, mailing address
• Booking and Service Data: Service preferences, travel logistics, requests, scheduling info
• Payment and Billing Data: Invoicing history, payment confirmations (processed via secure, third-party platforms—no card details stored by us)
• Communication Records: Emails, telephone or chat transcripts, support inquiries
• Business Information: For corporate partners, company name, job title, business records
• Cookies/Analytics: Website usage data (see Section 8 below)

We do not directly collect, transmit, or store credit or debit card numbers, CVVs, or payment authorization codes.

We use collected information for:
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• Fulfilling service requests and contracts
• Managing bookings and client communication
• Issuing and reconciling invoices and payments
• Complying with legal and regulatory obligations (such as accounting, tax, or PCI DSS compliance)
• Improving site and service experience
• Security, fraud prevention, and legal defense

• All payments for any service are processed exclusively through PCI DSS-compliant, third-party payment providers.
• We never store, transmit, or view cardholder or full payment data.
• As of July 31, 2025, Andira Group Inc. (including its brands) is certified PCI DSS 4.0.1 compliant.
• For platform or processor questions, contact us directly (see Section 11).
• Only Adira Concierge Inc. is PCI DSS 4.0.1 certified. However, all group payment activity is processed through that entity’s secure payment infrastructure.

We do not sell or rent your data.
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We may share data as strictly required with:
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• Trusted service providers and vendors, for specific job or concierge fulfillment (only what’s necessary)
• Affiliated entities within the group for internal administration or payment processing
• Law enforcement, tax, or regulatory authorities when legally required
• Professional advisors (lawyers, accountants)

All third parties with access are contractually bound to maintain data protection standards that meet our policy.

Information may, from time to time, be processed or stored in jurisdictions where our group, service providers, or affiliates operate. We maintain procedures to ensure all data is protected to the standard of this policy irrespective of location.

We retain personal and business data only as necessary to:
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• Complete contractual, service, or legal obligations
• Fulfill audits or respond to regulator inquiries
• Manage ongoing group relationships

Data that is no longer required is securely deleted or anonymized.

AndiraGroup.global may use non-invasive cookies or analytics tools (e.g., Google Analytics) to optimize site performance and understand user interests.
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• No personally identifiable data is captured for advertising or sold to outside parties
• You can disable cookies in your browser settings

Depending on your location (e.g., EU/GDPR or California/CCPA):
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• Access: You may request a copy of your stored personal data at any time
• Correction: You may request amendments to outdated or inaccurate information
• Erasure: Request deletion of data (subject to legal retention requirements)
• Opt out: Unsubscribe from any promotional emails or marketing communication

To exercise these rights, email us at: compliance@andiragroup.global

This policy may be updated periodically to reflect regulatory changes or operational improvements.
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The most recent version will always be posted at: www.andiragroup.global/privacy. Continued use of our site or services after updates constitutes acceptance of the revised policy.

For privacy-related concerns, data requests, or compliance inquiries:
Andira Group Inc.
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Email: compliance@andiragroup.global
Mailing Address: Insert Business Mailing Address
Phone: Insert Contact Number